Shipping Policy
Shipping costs are included on all orders within the US. At this time we do not ship internationally. If you have placed an order on our website, please allow an estimated 1-3 business days to process before shipping unless stated otherwise on our website. Renewal orders generate automatically every 3, 4 or 6 months from the date when you purchased your Subscription Renewal Plan and begin to process within 48 hours from the time your order generates. Please note that we may not be able to make any changes to your order once it begins processing.
We will use reasonable efforts to deliver Product at the times specified upon Buyer’s placement of an Order, provided. All delivery dates are estimates only. Once your order has shipped, we will send you an email with tracking information.
If you do not receive an expected order, please contact us within 30 days from the date of shipment at support@joinclearclub.com. After 7 days, we cannot reship or refund an order that is shown as delivered.
Customer shall provide ClearClub with a valid shipping address upon signup. Should the customer move, make address changes or corrections, it is their responsibility to contact support@joinclearclub.com to alert in advance of updates. If Customer provides an incorrect physical address, or if the physical address is changed without notice, the customer will be responsible for any resulting costs, taxes, and fees. All Product delivered hereunder will be suitably packed for shipment in ClearClub’s standard packaging, marked for shipment to Buyer’s address specified in Buyer’s Order, and shipped FCA ClearClub’s facility or ClearClub’s fulfillment center (“Delivery Point”), at which time risk of loss from any casualty and title pass to Buyer. All freight, insurance and other shipping expenses from the Delivery Point will be borne by Buyer.